If your car was towed in Greensboro, first work out who towed it. For a Greensboro Police tow, call 336-373-2435, then take your registration or title, a photo ID and the $20 administrative fee to Police Records at 100 Police Plaza to get a claim ticket and the tow company's location. The tow company's fees are separate. For a private-lot tow, the sign at the lot entrance must name the towing company and its phone number.
Informational only, not legal advice. Every fact below links to an official source checked on Oct 21, 2026. Anything an official source does not confirm is marked UNKNOWN. Call ahead: hours, fees and procedures can change.
Step 1: Work out who towed your car
- Greensboro Police (arrest, vehicle seizure or violation): call 336-373-2435. (Source: City of Greensboro, Retrieve a Towed Car, checked Oct 21, 2026) The police FAQ page lists 336-373-2433 for the same question; the two official pages differ, so try both. (Source: Greensboro Police FAQ, checked Oct 21, 2026)
- Not an arrest or violation tow: the city says to contact Parking Enforcement at 336-373-2648, Local Ordinance at 336-373-2111, or the owner of the property the car was towed from. (Source: City of Greensboro, Retrieve a Towed Car, checked Oct 21, 2026)
- Towed from a private lot: in Guilford County, private lots must post signs at least 24 by 24 inches at every entrance showing the current name and phone number of the towing and storage company. (Source: N.C.G.S. 20-219.2(a), (c), checked Oct 21, 2026)
- Towed at someone else's request (not police, not a signed private lot): the tower must tell the local law enforcement agency where the car will be stored before moving it, or within 30 minutes if it was blocking traffic. If you can give that agency the vehicle description and where it was towed from, it must tell you where it is stored and who to contact. (Source: N.C.G.S. 20-219.20, checked Oct 21, 2026)
- Towed by the State Highway Patrol: search by VIN or plate in the NCSHP towed-vehicle search, which covers the last 60 days; entries can take up to 24 hours to appear. (Source: NC State Highway Patrol towed vehicles, checked Oct 21, 2026)
- Towed by the Guilford County Sheriff's Office: the Sheriff's Office is at 401 W. Sycamore St., Greensboro, phone 336-641-3694, non-emergency 336-373-2222. (Source: Guilford County Sheriff's Office, checked Oct 21, 2026) Its towed-vehicle release process: UNKNOWN (not published on the official page).
- Abandoned or junked vehicle towed by the City (Code Compliance): see Step 3.
Step 2: Get a Greensboro Police tow released
- Bring the vehicle's current registration or title, a photo ID and $20 (administrative fee) to Police Records, Headquarters Building, 100 Police Plaza. You get a claim ticket and the location of the towing company storing the car. (Source: City of Greensboro, Retrieve a Towed Car, checked Oct 21, 2026)
- The police FAQ gives the address as 320 Federal Place (100 Police Plaza), meaning 320 Federal Place is the GPS address. (Source: Greensboro Police FAQ, checked Oct 21, 2026)
- Police Records at 100 Police Plaza is listed as open 24 hours and handles tow releases, phone 336-373-2496. (Source: GPD Locations and Services, checked Oct 21, 2026)
- The towing company's fees are separate and are paid directly to the company. (Source: City of Greensboro, Retrieve a Towed Car, checked Oct 21, 2026) The amount: UNKNOWN (no official fee schedule found).
Step 3: City Code Compliance tows (abandoned or junked vehicles)
- Before claiming, show Code Compliance staff a picture ID plus the registration, title or proof of current insurance, at the third-floor reception desk of the Melvin Municipal Office Building, 300 W. Washington St., Monday to Friday, 8 am to 5 pm. You then pay $175 at the Collections Office in the same building. (Source: City of Greensboro, Junked & Abandoned Vehicles, checked Oct 21, 2026)
- Phone: 336-373-2111. (Source: City of Greensboro, Junked & Abandoned Vehicles, checked Oct 21, 2026)
Step 4: Your rights for private-lot tows
- The car must not be taken more than 15 miles for storage if there is a storage place within 15 miles; otherwise no more than 25 miles. (Source: N.C.G.S. 20-219.2(a1), checked Oct 21, 2026)
- At pickup, the tower must tell you in writing that you can pay the lien, take the car right away, and contest the towing charges under G.S. 44A-4. (Source: N.C.G.S. 20-219.2(a2), checked Oct 21, 2026)
- The tower cannot make you sign a waiver of rights to get the car back, other than a release and receipt form. (Source: N.C.G.S. 20-219.2(a3), checked Oct 21, 2026)
- The sign rules apply only 72 hours after the signs are posted. (Source: N.C.G.S. 20-219.2(a), checked Oct 21, 2026)
Step 5: If you think the tow was wrong
- For tows under G.S. 20-219.10, the owner must be notified (within 24 hours for NC-registered vehicles), and you can ask in writing for a probable-cause hearing with the magistrate in the county where the car was towed. The hearing is set within 72 hours of the request. (Source: N.C.G.S. 20-219.11, checked Oct 21, 2026) Whether this applies to your tow depends on who authorized it: UNKNOWN until you confirm.
- Cars seized in an impaired-driving case follow a separate court process, and towing and storage costs must be paid before release. (Source: N.C.G.S. 20-28.4, checked Oct 21, 2026) See also the NC Judicial Branch vehicle seizure help page (checked Oct 21, 2026).
Still UNKNOWN
- Daily storage fees and tow fees at Greensboro storage lots: no official schedule found.
- Which companies hold the current city tow contract: not published on the pages above.
- The Guilford County Sheriff's towed-vehicle release steps.
Need a tow company instead? See towing costs and all listed companies.
Frequently Asked Questions
- Where is my car if Greensboro Police towed it?
- Call 336-373-2435 (the police FAQ lists 336-373-2433). Police Records at 100 Police Plaza gives you a claim ticket and the storage location. Source: City of Greensboro, checked Oct 21, 2026.
- What do I need to get a police-towed car back in Greensboro?
- Current registration or title, a photo ID and the $20 administrative fee, taken to Police Records. The tow company's fees are paid separately. Source: City of Greensboro, checked Oct 21, 2026.
- My car was towed from a private lot. Who do I call?
- The towing company named on the sign at the lot entrance. Guilford County lots must post its name and phone number (N.C.G.S. 20-219.2).
- Can the tow company make me sign a waiver?
- No, other than a form acknowledging release and receipt of the vehicle (N.C.G.S. 20-219.2(a3)).
- How much does the impound cost?
- The police administrative fee is $20 and the Code Compliance claim fee is $175 (City of Greensboro). Tow company towing and storage fees: UNKNOWN.